When the first reports of the Coronavirus started to come out of China a couple of months ago, no one could predict the enormity of the changes that would take place in our lives as individuals and as a society (a global society). Those changes are now starting to be real and tangible: trips outside limited; pubs, restaurants, cinemas closed; escalating numbers of people having to be confined to home; and, of course, most significantly, more and more people becoming infected and, sadly, dying.

But in so many ways our lives and our society, our community, continues. Our vital and essential workers must continue to do what they do; our streets still need to be cleaned; our shops still need to be stocked; our streets still need to be places where, even though access is much reduced, we can  feel safe and protected. There are many examples of how life is continuing and, to a degree, some things might actually be improving – speaking to old friends, keeping an eye on vulnerable neighbours, helping join the new army of NHS volunteers to assist those less able to look after themselves. All this and more shows how such a crisis can bring out the best in people.

Flip the coin, however, and we see manifestations of selfishness and greed, a wanton disregard for the needs and safety of others – those scenes in the media from supermarkets were ugly and frightening. Internet scammers are already doing their worst.  So it’s crucial we don’t forget the need to look out for people who may not fit readily into one of the current “priority” groups, the elderly and infirm. Especially, when we can see the sad reality that there will be people trying to take advantage of this current crisis, we need to think about how best to support and reassure those who may well fall victim to criminal activity – it hasn’t gone away and nor has the need for support.

How can we make sure that those in need of support will continue to get it? We know that many organisations will continue to offer such support in the best ways that they can throughout all this. But we all need to think more about what can be done to ensure such support in rapidly changing circumstances : supporters, staff and volunteers will not be able to offer face to face support; there will be an increase of domestic abuse incidents, undoubtedly, as people are confined to their homes with all the additional pressures of worrying about rents, mortgages, paying for food; the police may find themselves increasingly (over ) stretched and so not able to respond as they would wish; people will feel increasingly isolated and alone if not abandoned.

We need to think creatively about our approach to maintaining good and effective support for victims during this period and our organisations need to promote the clear message that, whilst it might not be business as usual, we are still very much here to offer support, advice and, if nothing more, a listening ear to help people through this and through other difficulties that do not, sadly, go away in a time of crisis.

As a global society we have been encouraged, over many years now, to work in smarter and more agile ways: teleconferencing, hangouts, video and live links in court etc. Never has this been more important than now. Victims of crime must not be forgotten; we must reach out, be proactive in making sure our message and offer of support is delivered loud and clear, use all the means at our disposal to reassure people that they are still important and that, even if an imperfect way, we will still be here to try and meet their needs.

A powerful editorial in last Sunday’s Observer newspaper linked the facts that domestic violence killings have hit a five-year high and reported rape cases increased by 9% in the last year.

The domestic violence bill was delayed again as one of the casualties of the prorogation of parliament,

Rape, it seems, is becoming effectively decriminalised, with the vast majority of perpetrators free to continue offending. While reported rapes are on a frightening upward trajectory, all the key statistics for counter measures are tumbling in the other direction: in the past year rape charges fell by 38%, prosecutions by 33% and convictions by 27%.

“Today, a woman reporting rape has just a 3% chance of seeing her alleged rapist convicted”, according to the Observer.

The DPP blames both the police, for trying to second guess DPP prosecution decisions and making fewer referrals, and the welter of evidence available via new technology, particularly smartphones, which needs to be trawled through to gather evidence and build a case.

The apportioning of blame on the police looks more than a little unfair when you consider that CPS prosecution rates for rape have fallen almost twice as fast as police referrals to the CPS. The Observer concludes that the figures indicate ‘a damaging change in approach to prosecuting rape by the CPS’.

Rapists, it seems, continue to benefit from both the myths and stereotypes that have always clouded and challenged rape case evidence and the desire of the CPS to improve its conviction rates, with prosecutors encouraged to ‘take more weak cases out of the system’.  Since prosecutors also advise police on which cases should be referred to the CPS, they consequently have considerable influence over the falling police referral rates blamed by the DPP.

Government austerity measures which have seen a fall of 20,000 in police numbers since 2010 will also have limited police capacity to track down and arrest suspects, as well as investigate and consider the weight of evidence required to bring a successful prosecution.

The case studies in the Observer article demonstrate clearly the shocking experiences victims go though. One victim was told it was a ‘positive’ case. A year later it was dropped, in part because she did not look particularly scared or nervous when seen in CCTV images from earlier that night. The CPS needs to accept greater responsibility for the ineffectiveness of the system for bringing rapists to justice, both to provide justice for the victims and to deter future perpetrators; taking weak cases out of the system is not the answer.

Our collaboration with VSE

We are delighted to have been able to help Victim Support Europe and the Multi Donor Trust Fund for Justice Sector Support in Serbia with the production of their recent report.

Supporting Justice has collaborated on this piece of work and engaged with colleagues in Serbia over the past few years and we hope that this will play a significant part in improving the support offered and delivered to victims of crime in Serbia.

The report also recognises that Supporting Justice is leading the way and pioneering this approach in England and Wales. Our Quality Mark standards has been of real use in the development of ideas and production within the report, highlighting the need for standards, indicators and criteria to assess the effectiveness of victim care.
As the executive summary highlights;

“It is important to be able to verify the quality of aid to victims.”

Our Quality Mark

The development of our Victims Choice standards and the application of our independent and outcome focused approach is one that we think has intrinsic merit in delivering effective victim care.

The recipients of our Quality Mark think so too, recognising that it has helped them deliver even better service to victims.

It is heartening to read that our contribution to the improvement in victim care is recognised beyond these shores.
We look forward to continuing to assist others in their determination to improve victim services wherever they are needed.

Contact Us

If you would like to know more about our Quality Mark standards please get in touch.

As well as our Quality Mark assessment, we also offer a touchpoint analysis to help you determine if your organisation is “Quality Mark ready.”

We are happy to provide more information on request.

This article first appeared in Policing Insight.
There was a real gap in the provision of independent information to victims about where best they could find support, and also a lack of opportunity for victims to leave objective feedback that would help others choose the most appropriate services. Sam Maxwell Smith of Supporting Justice talks about the launch of Victims Choice to fill the gap. (more…)