victim support

Support Needs in the Family Court

There has been much talk in recent times of our criminal justice system being in turmoil, if not crisis. Much of this has been fuelled by the cuts made to legal aid provision: the courts are seeing ever greater numbers of defendants having to represent themselves at hearings. As well as this being perceived as a diminution of the rights of defendants to a fair trial and the disposal of effective justice it can also have a deleterious impact on witnesses who may be subjected to cross examination in court by those untrained and, often ill prepared defendants.

But there’s also something of a crisis in the family courts. “Crisis” was the word used by the previous Head of the Family Division, Sir James Munby, and whilst his successor Sir Andrew McFarlane has suggested that the word “crisis” may not be helpful, he too remains in no doubt that there are serious issues that need to be addressed. Family courts are continuing to see an increase in the volume of cases being heard – in the period April to June this year over sixty eight thousand cases started in family courts, a seven percent increase from a similar period last year. The number of domestic violence remedy order applications has risen over a similar timeframe.

It has  sometimes been assumed that those appearing in criminal trials are, because of the nature of the trial process and the potential impact on witnesses, victims and, indeed defendants  more in need of support than those attending civil cases or the family courts. But why should this be so? To appear at court, particularly if one is a victim of domestic abuse and in continuing need of protection and the need to feel safe is just as traumatic, potentially, as giving evidence in a criminal trial. And, as things stand, there is little by way of support available.

The Witness Service offers support before and during criminal proceedings to witnesses giving evidence at all criminal courts in England and Wales. This support has proved to be invaluable to thousands of such witnesses each year and offered them better opportunity, as a result, to give their best evidence when they appear. It is widely recognised throughout the system as being an invaluable and highly valued part of the overall provision of an effective and efficient justice system.

The support offered at criminal trials is long overdue in the family courts where those appearing, far too often unrepresented, are just as in need of support. Appearing at family court can be a hugely stressful experience and, if justice is to be be served, there is a real need, no, a demand, for support and help to navigate what is a difficult and often complex system to be made available to those with such needs.

Read more

Quality Standards for victim support services in Serbia

Our collaboration with VSE

We are delighted to have been able to help Victim Support Europe and the Multi Donor Trust Fund for Justice Sector Support in Serbia with the production of their recent report.

Supporting Justice has collaborated on this piece of work and engaged with colleagues in Serbia over the past few years and we hope that this will play a significant part in improving the support offered and delivered to victims of crime in Serbia.

The report also recognises that Supporting Justice is leading the way and pioneering this approach in England and Wales. Our Quality Mark standards has been of real use in the development of ideas and production within the report, highlighting the need for standards, indicators and criteria to assess the effectiveness of victim care.
As the executive summary highlights;

“It is important to be able to verify the quality of aid to victims.”

Our Quality Mark

The development of our Victims Choice standards and the application of our independent and outcome focused approach is one that we think has intrinsic merit in delivering effective victim care.

The recipients of our Quality Mark think so too, recognising that it has helped them deliver even better service to victims.

It is heartening to read that our contribution to the improvement in victim care is recognised beyond these shores.
We look forward to continuing to assist others in their determination to improve victim services wherever they are needed.

 

Contact Us

If you would like to know more about our Quality Mark standards please get in touch.

As well as our Quality Mark assessment, we also offer a touchpoint analysis to help you determine if your organisation is “Quality Mark ready.”

We are happy to provide more information on request.

Read more